MV Care - Support You Can Count On, 24/7

Our MVIS Care plans offer you peace of mind with around-the-clock support, ensuring your smart home systems continue to perform at their best. From troubleshooting to updates, we’ve got you covered.

MV Care

As a leading technology provider, we recognize the importance of delivering high-quality, dependable support to our clients. Whether your home technology is advanced or straightforward, our Martha's Vineyard Integrated Systems (MVIS) team is always here to assist! Every family we serve has unique needs and expectations, which is why we’ve developed a range of service membership options tailored to offer the right level of support for you and your family. Each membership plan includes distinct features and guaranteed response times, ensuring that no matter which one you choose, you'll receive personalized, top-tier home automation services whenever you need them.Commercial plans are also available.

FEATURE

BENEFIT

CONCIERGE
PREMIER
PLUS
ESSENTIALS

Proactive remote system monitoring

Your system notifies us of issues, often before you know

Remote system care

Monitoring, updating and resolving system issues

Extended remote service hours

Remote service beyond our regular business hours

Extended on-site service hours

On-site service beyond our regular business hours

Priority scheduling

How fast we respond to an on-site service request

Response time

How fast we respond to a remote system or call-in notification

Not on One of Our Plans?

While we strongly recommend joining one of our service plans for the best value, you can still access our top-tier service and support. Non-members will be billed based on the time spent assisting you, whether remotely or on-site. Plan members enjoy 24/7/365 support and priority scheduling. As a non-member, support is limited to business hours, and scheduling priority is lower. You’ll also miss out on exclusive plan benefits.Commercial plans are also available.

Ready to Elevate Your Space?

Whether you're looking to upgrade your home entertainment, improve automation, or enhance security, Martha's Vineyard Integrated Systems (MVIS) is here to help. We proudly serve only Martha's Vineyard, ensuring a personalized and dedicated experience for our island community. Contact us today to discuss your project, request a free consultation, or schedule a visit to our showroom. Let MVIS bring your vision to life with cutting-edge technology and expert service, tailored specifically to the needs of Martha’s Vineyard.
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